Makro fails t0 deliver my online order

Makro order MAK*** not fully dispatched

I made an online order with Makro on 16 March 2024. Today it is 03 April 2024, and the order is still fully not delivered. When I enquire with Makro call centre they tell me that their courier service provider WUMDROP should have delivered days ago.

They have not assisted me or told when will the items be delivered. Apparently, it is WUMDROP's problem, that's the nature of customer service you get from Makro.

Moreover I've called Makro several time trying to get my order with no help whatsoever. I called makro to follow up on my order.