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Elize D
1 reviews | Active since Dec 2014
09 Jun 2024, 15:56
Makro fail to deliver
I made and paid an online order for 2 items on 28 May 2024. Received 1 item. Item no 2 just shows confirmed on majro app. I have called Makro twice. They could not give me an answer told me to wait for 48 hours for them to get feedback from Company the deal with. The product is online exclusive. I will not do any online orders from Makro as they are eager to receive payment but no delivery as the promise 2 to 5 days. Be warned.
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Elize D's updateReviewer Update
11 Jun 2024, 06:58Part 2 follow up on service delivery from Makro. Just because of my review on Hello Peter was I telephonically and by email contacted to inform me that my order has been canceled. If it weren't for my review I am sure Majro would not have contacted me as I am struggling with them since last week Wednesday. I do not understand why I have to wait for a refund but when payment must be done it must be done immediately. I desperately need that bag as I'm travelling abroad thought Makro will deliver as promised. Told the lady I want the bag it is their problem to find it as they never bother to follow up orders. She promised to phone me back yesterday before end of business. Guest what still waiting for that call. Be warned do not order online from Makro
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Elize D's update11 Jun 2024, 06:58
Reviewer Update
Part 2 follow up on service delivery from Makro. Just because of my review on Hello Peter was I telephonically and by email contacted to inform me that my order has been canceled. If it weren't for my review I am sure Majro would not have contacted me as I am struggling with them since last week Wednesday. I do not understand why I have to wait for a refund but when payment must be done it must be done immediately. I desperately need that bag as I'm travelling abroad thought Makro will deliver as promised. Told the lady I want the bag it is their problem to find it as they never bother to follow up orders. She promised to phone me back yesterday before end of business. Guest what still waiting for that call. Be warned do not order online from Makro