PC
Pieter C
1 reviews | Active since Feb 2019
15 Feb 2019, 13:24
Makro, extreme poor service.
I bought my daughter a mini wireless keyboard for Christmas online. The item is defective, I requested a replacement on 2/1/18. On the 15th I received an email to ensure that the problem would be resolved. Thereafter I had one phone call and no further response, I have sent numerous emails with no feedback. Pathetic!
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Makro's replyOfficial
15 Feb 2019, 15:10Good day Pieter
I'm sorry that we didn't get back to you as expected and for the overall service.
This certainly isn't the experience we want you to have as our customer.
I am currently looking into the matter for you and will revert with feedback as soon as possible.
Regards
Otsiele Boikanyo
I'm sorry that we didn't get back to you as expected and for the overall service.
This certainly isn't the experience we want you to have as our customer.
I am currently looking into the matter for you and will revert with feedback as soon as possible.
Regards
Otsiele Boikanyo
Makro's reply15 Feb 2019, 15:10
Official
Good day Pieter
I'm sorry that we didn't get back to you as expected and for the overall service.
This certainly isn't the experience we want you to have as our customer.
I am currently looking into the matter for you and will revert with feedback as soon as possible.
Regards
Otsiele Boikanyo
I'm sorry that we didn't get back to you as expected and for the overall service.
This certainly isn't the experience we want you to have as our customer.
I am currently looking into the matter for you and will revert with feedback as soon as possible.
Regards
Otsiele Boikanyo