RB
Raquel B
1 reviews | Active since Aug 2019
25 Oct 2019, 10:46
Makro expected delivery is *******
I am utterly disguised with Makro Germiston, after numerous calls for an order that was suppose to be delivered a weeks and 3 days ago i am still waiting after paying for my order. i cannot understand how do you partially deliver a late order and, why would you cause a client further inconvenience with NOT delivering all the items. Now i had to go buy the items an spend more money as i still have not got o my order yet dispite the call center promising me to call me back to advise, Katlego Mamokoatoe has still not called me back nor has my delivery came. and they advertise them selfs as such professional and client friendly stores, MAYBE GET STAFF THAT GO WITH YOUR COMPANY MOTOR SO YOU NOT EMBARRASSED
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Replies (1)Makro's replyOfficial
25 Oct 2019, 13:01Good day Raquel,
Thank you for bringing this matter to our attention.
Kindly accept our apologies for the delay in your order. We will contact the Stores management to assist with the outstanding items on your order and as soon as feedback is received, we will contact you.
Feedback will be relayed within 48 working hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our apologies for the delay in your order. We will contact the Stores management to assist with the outstanding items on your order and as soon as feedback is received, we will contact you.
Feedback will be relayed within 48 working hours.
Kind Regards,
Makro Hellopeter Team
Makro's reply25 Oct 2019, 13:01
Official
Good day Raquel,
Thank you for bringing this matter to our attention.
Kindly accept our apologies for the delay in your order. We will contact the Stores management to assist with the outstanding items on your order and as soon as feedback is received, we will contact you.
Feedback will be relayed within 48 working hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our apologies for the delay in your order. We will contact the Stores management to assist with the outstanding items on your order and as soon as feedback is received, we will contact you.
Feedback will be relayed within 48 working hours.
Kind Regards,
Makro Hellopeter Team
