fN
frederick N

1 reviews | Active since Nov 2010

08 Mar 2024, 06:13

MAKRO Exchange service

Never buy a TV from Makro, we bought a new Hi Sense TV 4 months ago, the screen duddenly started making lines accross the whole TV. We logged a complaint on a saturday and was told someone would be in contact to come and repait the TV or if they can't it would be replaced. We waited till Thursday before someone arrived, they looked went we can't repait this it needs to go to hi sense. no replacement or exchanged and as a bonus the hi sense part can take up to 14 days with no loan unit or anything and if they still cant fix it then only will markro replace a 4 month old TV.

0
Replies (2)
fN
frederick N's update13 Mar 2024, 06:43
Reviewer Update
Worst service and promises ever, was promised proper updates by Monday 11 March and 2 days later yet nothing recieved
fN
frederick N's update18 Mar 2024, 12:11
Reviewer Update
Still 0 Feedback worst customer service ever!!!!