MAKRO!!! ENOUGH IS ENOUGH! I'VE HAD IT, I AM DONE!!!!

I had a fridge delivered on the 16th of August 2021, online purchase and it had a huge dent which I reported that very same evening. Each time I call I am told the matter is being escalated to the store and that in the interim I am not allowed to use the fridge else it will not be exchanged. I eventually got to find out the store they were referring to was MAKRO CORNUBIA! Two weeks pass, no response and no fridge so I eventually got hold of a manager called Tshepho Moganetsi who facilitated that a replacement fridge be sent to me. The fridge arrived , this time I was delivered one with a scratch! I then reported THAT! Today is the 7th of September 2021, I have been without a fridge for 3 WEEKS!!!!!!!! My groceries have all spoilt, I cannot do any grocery shopping because it is pointless, my expenses have soared because my family has to live on takeouts THIS IS BEYOND RIDICULOUS!!!!!!!!!!!!! I WANT MY FRIDGE, I WANT TO BE COMPENSATED FOR MY SPOILT DAIRY,VEGETABLE AND MEAT PRODUCTS. Makro I truly regret giving you my business, I have been more than patient and you have taken complete advantage of that. Enough is enough!