Makro employees good at apologizing with no intention to rectify or attend to customers needs.

It's quiet disappointing to expect makro to rectify the error what happened to my delivery that was supposed to have been delivered yesterday as per the sms or should I say purchases that were made on the 23rd of last month. Thato from makro social media account I had hope that you would resolve this and deliver on your promise and Thandi from customer care (manager) what happened to that phone or feedback you promised.