ND
Nathan D
1 reviews | Active since Jan 2011
22 Feb 2024, 14:14
Makro Employee cannot read
<div>The bluetooth keyboard is only available at Makro Online store. The keyboard delivered id a Mini Keyboard. CLEARLY the Makro employee cannot read. Now I have to fill in a Return Item For the package to be collected, and wait again for the "hopefully" correct BLUETOOTH KEYBOARD to be delivered.</div>
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Replies (3)0
Replies (3)
Makro's replyOfficial
22 Feb 2024, 16:53Good day Nathan, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,
Makro's reply22 Feb 2024, 16:53
Official
Good day Nathan, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,
ND
Nathan D's updateReviewer Update
28 Feb 2024, 18:18Hello Makro Hello Peter Team
Its been 1 week without any feedback nor correspondence from you.
Why is this such a difficult task to perform?
Select the keyboard from your shelve.
Package the keyboard,,,
Deliver the keyboard to me,,,
Please advise,,,
Kind regards
Nathan
Its been 1 week without any feedback nor correspondence from you.
Why is this such a difficult task to perform?
Select the keyboard from your shelve.
Package the keyboard,,,
Deliver the keyboard to me,,,
Please advise,,,
Kind regards
Nathan
ND
Nathan D's update28 Feb 2024, 18:18
Reviewer Update
Hello Makro Hello Peter Team
Its been 1 week without any feedback nor correspondence from you.
Why is this such a difficult task to perform?
Select the keyboard from your shelve.
Package the keyboard,,,
Deliver the keyboard to me,,,
Please advise,,,
Kind regards
Nathan
Its been 1 week without any feedback nor correspondence from you.
Why is this such a difficult task to perform?
Select the keyboard from your shelve.
Package the keyboard,,,
Deliver the keyboard to me,,,
Please advise,,,
Kind regards
Nathan
ND
Nathan D's updateReviewer Update
02 Mar 2024, 02:52Hi received an email from Makro stating that they cannot procure a replacement keyboard. The fact is, Makro online did not have the item in stock because they delivered the wrong keyboard, hence FALSE ADVERTISING.
Makro, please remove online items the you dont have in stock for you have wasted 2 weeks of my time.
Makro, please remove online items the you dont have in stock for you have wasted 2 weeks of my time.
ND
Nathan D's update02 Mar 2024, 02:52
Reviewer Update
Hi received an email from Makro stating that they cannot procure a replacement keyboard. The fact is, Makro online did not have the item in stock because they delivered the wrong keyboard, hence FALSE ADVERTISING.
Makro, please remove online items the you dont have in stock for you have wasted 2 weeks of my time.
Makro, please remove online items the you dont have in stock for you have wasted 2 weeks of my time.