Makro Edenvale Complaint

I purchased a Samsung Tv, Bosch Washing Machine as well as a Hisense Fridge last week Wednesday the 30th, The items were delivered to my house on Saturday the 3rd. Upon putting the fridge on we noticed the fridge was not cooling, We changed the settings and reset the fridge to no avail. I then contacted Makro notifying them of this fault and was advised the delivery team unfortunately left for the day and would only be available to deliver a replacement the next day. Today is Wednesday the 7th, three days after my fridge was delivered I am being issued a replacement. I was promised feedback as to times of delivery and received nothing. I had to phone to question and follow up on delivery and expected times. All my groceries purchased have now been thrown away who will compensate that cost? No courtesy call was made or email addressing this issue. You would think spending close to R15 000. You would receive some sort of service.. I am a new home owner and will in future not buy any items from Makro or their partners.