NS
Ntombi S
1 reviews | Active since Oct 2023
22 Nov 2023, 15:31
Makro edenvale
I was at makro edenvale and I wanted to buy trampoline combo that I saw and the price is R1999 orange and black, then I was told it fault marketing it is R2699 with an attitude, how can someone make fault marketing at this time of the year when everyone is willing to save. I'm so disappointed, I wasted my petrol and time for nothing. I even have a picture to prove what they advertised. My question is are they gonna explain this to all their customers?
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Makro's replyOfficial
23 Nov 2023, 08:45Good day Ntombi, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,
Makro's reply23 Nov 2023, 08:45
Official
Good day Ntombi, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,