mM
masoja M

1 reviews | Active since Apr 2023

26 Apr 2023, 10:13

Makro

I made an online purchase on the 5th of April that got cancelled due to no stock being available even if it stated on the Makro app there was, now I don't have a problem with the no stock cause things happen. My issue is with the refund that should have taken place by now as I'm sitting with this issue and it's the 26th today. I've called the call centre and as you may have guessed no one was helpful they put you on hold and after 20 min your told the matter has been escalated, it's easier getting chocolate milk out of a dairy ***. Now I don't care about the bad service or the level of ***********s, that's your guys problem and I'm sure your escalating the matter. All I want is my money back on my order MAK*** or what I ordered if needs be I'll even change my surname to give it a more Caucasian feel if it will make you guys happier. Thanks

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Replies (1)
mM
masoja M's update02 May 2023, 12:59
Reviewer Update
Ok fine seeing that I'm not getting my money can I ask if I'll be getting what I ordered. What happened to the email you where going to send to verify my banking details? Like seriously is there an Ombusman for you guys cause this is no longer about bad service, you guys are robbing me