BT
Brent T
1 reviews | Active since Sept 2009
23 Oct 2023, 10:02
Makro e-waste
Makro advertised an E-waste campaign - bring in your electronic waste and receive vouchers. Went in with my waste on the 22nd October only to find that it had been a shambles and was cancelled without warning. I enquired at the store and the staff didn't know much and were really not interested as per normal . Makro has been in decline for some years now and I don't know why I expected this to be a good experience. Seems to be going the same route as Game...
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Makro's replyOfficial
24 Oct 2023, 08:31Good day Brent, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,
Makro's reply24 Oct 2023, 08:31
Official
Good day Brent, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,