RA
Rabia A
1 reviews | Active since Feb 2020
09 Jun 2026, 11:17
Makro dumps defective appliances on clients
Bought a brand new side by side fridge. Product was defective - door/seal on freezer side was damaged. Endured leaks over kitchen tiles. Emailed/called Makro numerous times. Advised me to allow Hisense techs to review/repair the item, and they would log in the return. Item was repaired and left with me. Numerous emails to Makro go unanswered. No transparency, no honesty annd highly unprofessional
Helpful (0)
Replies (1)0
Replies (1)RA
Rabia A's updateReviewer Update
17 Jun 2026, 10:29I appreciate the follow up done by Makro. Teboho Motsepe really came through and ensured that I was heard and my complaint was dealt with appropriately. A hearty thanks to all that were involved in assisting me.
RA
Rabia A's update17 Jun 2026, 10:29
Reviewer Update
I appreciate the follow up done by Makro. Teboho Motsepe really came through and ensured that I was heard and my complaint was dealt with appropriately. A hearty thanks to all that were involved in assisting me.