Makro Double Standards on Warranty Claims

Item: Makro
Rating: 1
Author: Arkeev G

Extremely disappointed service from Makro Cornubia regarding an Xbox controller under warranty which Makro aReturns claims it carries a 6 months warranty yet when you speak to the floor sales persons, they swear the Xbox controlers carry a 1 year warranty.

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Replies (1)

Makro's replyOfficial

02 Dec 2019, 10:49

Good day Arkeev,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management from our Cornubia branch regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply02 Dec 2019, 10:49

Official