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TANIA V
1 reviews | Active since Mar 2016
25 Oct 2019, 12:52
Makro -don’t support Makro online!!!
I have ordered and a paid for a treadmill on Makro online. I have been waiting over a week for deliver. I have phoned at least 7 times to follow up as this is a prize in a competition and needs to be delivered ASAP. Every time I phone and speak to a customer care consultant at Makro online the same questions are asked and promises are made but still no delivery and nobody has the decency of to phone me back to let me know what is going on!!! I am still waiting for, Edwina, Qinisekile, Linda to give me feedback as to WHY this treadmill has not been delivered yet.
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Makro's replyOfficial
25 Oct 2019, 13:18Good day Tania,
Thank you for bringing this to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this delay in your order has caused. We will contact the couriers to advise on delivery, as they have collected, and as soon as feedback is provided, we will contact you.
Please be advised that feedback will be relayed within 48 working hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this delay in your order has caused. We will contact the couriers to advise on delivery, as they have collected, and as soon as feedback is provided, we will contact you.
Please be advised that feedback will be relayed within 48 working hours.
Kind Regards,
Makro Hellopeter Team
Makro's reply25 Oct 2019, 13:18
Official
Good day Tania,
Thank you for bringing this to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this delay in your order has caused. We will contact the couriers to advise on delivery, as they have collected, and as soon as feedback is provided, we will contact you.
Please be advised that feedback will be relayed within 48 working hours.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this delay in your order has caused. We will contact the couriers to advise on delivery, as they have collected, and as soon as feedback is provided, we will contact you.
Please be advised that feedback will be relayed within 48 working hours.
Kind Regards,
Makro Hellopeter Team