RG
Robert G
1 reviews | Active since Mar 2011
30 Oct 2023, 21:26
Makro dont shop online with them
After being a loyal client for many years I decides to use their online store servide a 2nd time, wow big mistake after waiting ages for my package it came delivered looking like *******, packaging all torn up... I'm highly disgusted.
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Replies (1)RG
Robert G's updateReviewer Update
25 Nov 2023, 10:52 Good day, This issue is outstanding now for almost a month, this is absolutely pathetic service and I will go online with this.
Almost a month to get a refund and after confirming it been approved on 7 Nov 2023 as per below, I still haven’t received anything back??? My last email on the 18 Nov 2023 was completely ignored. Thus, attached here. Nothing reflected on my RCS card used, please refund me my money into my bank account within 48 hours and additional interest for 30 days at 25% as that is what I’m being charged! I suggest you do something to rectify this as I’m not the kind of client that should be taken lightly. I have supported Makro for many years and this will cost you going forward. This is now becoming *****ulent.
I will also open a ******** case if this is not responded to urgently.
Almost a month to get a refund and after confirming it been approved on 7 Nov 2023 as per below, I still haven’t received anything back??? My last email on the 18 Nov 2023 was completely ignored. Thus, attached here. Nothing reflected on my RCS card used, please refund me my money into my bank account within 48 hours and additional interest for 30 days at 25% as that is what I’m being charged! I suggest you do something to rectify this as I’m not the kind of client that should be taken lightly. I have supported Makro for many years and this will cost you going forward. This is now becoming *****ulent.
I will also open a ******** case if this is not responded to urgently.
RG
Robert G's update25 Nov 2023, 10:52
Reviewer Update
Good day, This issue is outstanding now for almost a month, this is absolutely pathetic service and I will go online with this.
Almost a month to get a refund and after confirming it been approved on 7 Nov 2023 as per below, I still haven’t received anything back??? My last email on the 18 Nov 2023 was completely ignored. Thus, attached here. Nothing reflected on my RCS card used, please refund me my money into my bank account within 48 hours and additional interest for 30 days at 25% as that is what I’m being charged! I suggest you do something to rectify this as I’m not the kind of client that should be taken lightly. I have supported Makro for many years and this will cost you going forward. This is now becoming *****ulent.
I will also open a ******** case if this is not responded to urgently.
Almost a month to get a refund and after confirming it been approved on 7 Nov 2023 as per below, I still haven’t received anything back??? My last email on the 18 Nov 2023 was completely ignored. Thus, attached here. Nothing reflected on my RCS card used, please refund me my money into my bank account within 48 hours and additional interest for 30 days at 25% as that is what I’m being charged! I suggest you do something to rectify this as I’m not the kind of client that should be taken lightly. I have supported Makro for many years and this will cost you going forward. This is now becoming *****ulent.
I will also open a ******** case if this is not responded to urgently.