Makro, dont even bother delivering my goods

I have purchased a fridge, washing machine and dishwasher for my new home at Makro online. I have arranged with Makro to deliver the goods on the 26th when I move in. Makro has not delivered my goods yet, I have been without a fridge, washing machine and dishwasher since then, they turned my moving experience in to a horrific experience. I can not even buy food and I have no fridge to store it in. I have called then every day since and they promised to get back to me, I have written e-mails, all to no avail… I have paid for these goods and they just don’t care to assist in delivering them to me… This is really bad service; they blame their couriers, but I was given a number *** to phone myself and they don’t even bother answering their phone. I have to get my washing washed somewhere else and Makro won’t reimburse me for these costs. I need action on this, I can believe in this day and age we still get this DON’T CARE attitude from retailers. I wont my money back, keep your damn goods, I will go buy somewhere else where customers will be appreciated.