Makro dont care about clients.And give no support.

Item: Makro
Rating: 1
Author: Jeanette D

So Today is the 25 of April,I placed an order with Makro onthe 8th for Essentials(Food).On the website it says delivery 2-5 days!I am still waiting.They cant give me waybill number from couriers for no reason but according to them it was handed over to the couriers onthe 20the.I dont know what to do anymore.I spent so much money phoning them that the food has gone up dubble the price.And Makro has my money in their bank account.

Helpful (0)

Replies (1)

Makro's replyOfficial

27 Apr 2020, 10:34

Good day Jeanette,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply27 Apr 2020, 10:34

Official