R
Ruben
1 reviews | Active since Mar 2022
13 Feb 2025, 13:45
Makro doesn't pay refunds!
MAKRO DOES NOT CARE ABOUT AFTER SALES SERVICE!!! It has been over a month since I've logged a return/refund , but I still haven't got my refund yet. They collected the parcel from me eventually and has had it for 2 weeks now. Zero feedback from them and their agents doesn't really help. PLEASE MAKRO GIVE ME MY REFUND!!!
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Replies (1)
Makro's replyOfficial
25 Feb 2025, 15:26Hi Ruben,
Thank you for your review on our Hellopeter platform.
We apologize for the service that you have received from us.
We take all our customer requests seriously and assure you that this matter will be our priority.
We are awaiting feedback from the finance team with regards to your refund and we will revert back to you.
Kindly reply to the email that we have sent to you for further communication.
We will work hard to improve our services.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Thank you for your review on our Hellopeter platform.
We apologize for the service that you have received from us.
We take all our customer requests seriously and assure you that this matter will be our priority.
We are awaiting feedback from the finance team with regards to your refund and we will revert back to you.
Kindly reply to the email that we have sent to you for further communication.
We will work hard to improve our services.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Best regards,
Makro's reply25 Feb 2025, 15:26
Official
Hi Ruben,
Thank you for your review on our Hellopeter platform.
We apologize for the service that you have received from us.
We take all our customer requests seriously and assure you that this matter will be our priority.
We are awaiting feedback from the finance team with regards to your refund and we will revert back to you.
Kindly reply to the email that we have sent to you for further communication.
We will work hard to improve our services.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Thank you for your review on our Hellopeter platform.
We apologize for the service that you have received from us.
We take all our customer requests seriously and assure you that this matter will be our priority.
We are awaiting feedback from the finance team with regards to your refund and we will revert back to you.
Kindly reply to the email that we have sent to you for further communication.
We will work hard to improve our services.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Best regards,