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gemmaleigh G

1 reviews | Active since Jun 2012

02 May 2019, 17:48

MAKRO DOESN'T CARE FOR SERVICE DELIVERY, THEY ONLY WANT YOUR MONEY

This has to be the worst online shopping experience I have ever had in my life and I still have absolutely nothing to show for it.

Thank you for nothing Makro. Thanks to you all my food has gone off so I have no idea how I am going to survive this month with all my groceries gone to waste and all because you could not deliver my fridge to me.

I will never step one foot in your store nor shop online at your store ever again and I will make sure that everyone hears my story and is discouraged from making use of your store.

The service I have received has just been the most horrific experience of my life and I was so looking forward to my new fridge. But it seems that's now turned into my looking forward to starving this month. Thanks for NOTHING!!!!

0
Replies (1)
Makro
Makro's reply03 May 2019, 09:08
Official
Good day Gemma-Leigh 
 
Thank you for bringing this matter to our attention. 
 
We sincerely apologize for the experience you've had with Makro online. We take all concerns seriously and can assure you that it will be attended to.
 
We have sent your information to the relevant department and as soon as we have feedback we'll revert back to you. 
 
We appreciate your patience in this matter. 
 
Kind Regards 
Hello Peter Team