Makro doesnt care after they have your money. I'll never set foot ever again at Massmart!

24 hours ago I spoke to Bonolo at the Makro Call Centre following up on the whereabouts of my phone. She couldn't help me because the call centre doesn't deal with store level matter, my question is why is the call centre number on the assessment receipt in the first place then??? She took down my details promising me that a store representative would call me, I told her nobody would because unfortunately this is standard practice at Makro. A classic case of "lo and behold" I just want my phone!!!!!!!!! Or Refund!!!!!!!!!!!