MAKRO doesn't care about the customer the care only about the money.

By Far the worst Online shopping experience i have had place an order for a ceiling fan and two pedestal fans on the 19\11\2024 all good and well no problems then on the 20\11\2024 the ceiling fan arrived and what a joke i did not order a tiny ***** in fan so i logged a return the minuet i saw the box as i could see that is not what i ordered. I mailed Karabo Motsubele after she mail me and said the had received the return and said.

Hi Karabo

Please could some one call me urgently regarding this product I have here as it surly is the wrong one and if it can be collect earlier than Monday.

then i mailed again. Hi Karabo

Please see attached images taken from the website. And images of what I got there is no way this is correct.

Can we please have them collect the item I have here and deliver the correct item I ordered.

I took screen shots from the web to show them what had happened and even sent a picture of the box i had received.

I called in more than once only to be told i must wait they need to collect the item and do and assessment on the item for what reason i don not know if the box has not even been open as one can see its incorrect.

I have mailed again to day and still nothing MAKRO doesn't care about the customer the care only about the money.