TD
Tinyiko D

1 reviews | Active since Sept 2018

06 May 2024, 20:18

Makro doesn't care

I bought a Defy washing machine online, it didn't switch on,I tried to exchange the machine, however every time I call I get sent from Pillar to post, I bought it on the 23rd of April 2024 but even now it's sitting in my kitchen.im very disappointed I mean how hard can it be to exchange something

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Tinyiko D's update07 May 2024, 14:02
Reviewer Update
Thank you so much, Nkateko from Makro escalated my case and Defy will be delivering the washing machine on the 9th of May, Nkateko was the best , she showed empathy.