sC
soraya C
1 reviews | Active since Sept 2012
25 Jul 2023, 14:35
Makro doesn't answer their swb
I took my air fryer in weeks ago I got a call that I must come for a refund but I don't want a refund I want a replacement. I will not add any money to get a new air fryer. I have been calling makro Westmead for days to get someone to assist me with no luck
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Replies (1)
Makro's replyOfficial
25 Jul 2023, 15:53Good day Soraya,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we cannot assist any further, as Livance (Service Centre for Midea) has approved a credit.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we cannot assist any further, as Livance (Service Centre for Midea) has approved a credit.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply25 Jul 2023, 15:53
Official
Good day Soraya,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we cannot assist any further, as Livance (Service Centre for Midea) has approved a credit.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we cannot assist any further, as Livance (Service Centre for Midea) has approved a credit.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,