KS
Kevin S

1 reviews | Active since Jun 2009

20 Sept 2015, 23:07

Makro doesn't give a **** about customers

I purchased a Samsung Microwave from Makro a few month's ago and the thing started turning itself on whenever it felt like it. This being a massive risk to my whole family due to being a fire risk, I decided to return it and ask for a store credit to replace it with a different model. A point to note is that other people had similar issues when I checked online for that particular model.Themba Sithebe who was the Sales Manager on duty was literally the most useless piece of human excrement I have ever encountered. Who ever decided to give him a position as Sales manager should be fired on the spot in my opinion. Having a bad attitude, and short man sindrome to say the least. Either way, I have a relatively brand new microwave in my garage w***** in plastic at home now, I will not sell it onto someone else as I am afraid it might kill an entire family. Well done Makro.. I will shop elsewhere from now on.

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Replies (1)
Makro
Makro's reply22 Sept 2015, 06:56
Official
Hello kvnastaden,


We acknowledge the receipt of your complaint and will revert to you at soonest.


Regards
Mmule Moropa