Makro does not value customers

I have the recieced the worst customer service at Makro online .I purchased a soundbar online from Makro in February 2024.Despite my efforts to obtain get the purchased item or refund, I have been consistently stonewalled by their unhelpful customer service, resulting in a perpetual cycle of dissatisfaction and frustration. I have made countless phone calls and written numerous emails to Makro’s customer service in a fruitless attempt to resolve this issue, only to be met with empty promises and unyielding resistance to granting a refund.