EA
Ebeth A
1 reviews | Active since Sept 2015
08 Oct 2019, 08:10
Makro does not respond to complaints.
I lodged a complaint pertaining to my LG television bought at Makro and received no response from anyone it seems as though Makro has washed its hands of customer complaints it’s not important. I am absolutely appalled by the way this matter has been handled from the start.
Helpful (0)
Replies (1)0
Replies (1)
Makro's replyOfficial
08 Oct 2019, 11:54Good day Ebeth,
Thank you for taking our call.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will contact the necessary departmental management for urgent assistance and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for taking our call.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will contact the necessary departmental management for urgent assistance and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Makro's reply08 Oct 2019, 11:54
Official
Good day Ebeth,
Thank you for taking our call.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will contact the necessary departmental management for urgent assistance and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team
Thank you for taking our call.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. We will contact the necessary departmental management for urgent assistance and the soonest feedback is received, we will contact you.
Feedback to be relayed within 48 hours.
Kind Regards,
Makro Hellopeter Team