R
Ruben
1 reviews | Active since Mar 2022
20 Feb 2025, 08:48
Makro does not Refund
Makro has zero regard for their customers. I urge everyone to never buy from Makro Online. You're bound to get a wrong or incomplete delivery , and when you want a refund they'll take your products and never pay you back. Their customer service is the worst that I've ever experienced, there is a reason why they are the worst rated business on hellopeter. I WANT MY REFUND MAKRO!! Is it that hard for you!?
Helpful (0)
Replies (3)0
Replies (3)
Makro's replyOfficial
03 Mar 2025, 09:54Hi Ruben,
We appreciate your feedback on our Hellopeter platform. Please accept our deepest apologies for not only the troubles you've encountered but also for the time it took us to get back to you—it shouldn't have happened, and we're genuinely sorry.
We can only imagine how disheartening and frustrating this ordeal must have been for you, and it's something we take to heart. Your experience is of the utmost importance to us, and we are troubled to know that we fell short of your expectations.
When you have a spare moment, could you kindly let us know if your refund has been processed?
With warmth and earnest concern,
The Makro Social Media TeamHello Peter Agentwww.makro.co.zaA Division of MASSMART Holdings Limited
We appreciate your feedback on our Hellopeter platform. Please accept our deepest apologies for not only the troubles you've encountered but also for the time it took us to get back to you—it shouldn't have happened, and we're genuinely sorry.
We can only imagine how disheartening and frustrating this ordeal must have been for you, and it's something we take to heart. Your experience is of the utmost importance to us, and we are troubled to know that we fell short of your expectations.
When you have a spare moment, could you kindly let us know if your refund has been processed?
With warmth and earnest concern,
The Makro Social Media TeamHello Peter Agentwww.makro.co.zaA Division of MASSMART Holdings Limited
Best regards,
Makro's reply03 Mar 2025, 09:54
Official
Hi Ruben,
We appreciate your feedback on our Hellopeter platform. Please accept our deepest apologies for not only the troubles you've encountered but also for the time it took us to get back to you—it shouldn't have happened, and we're genuinely sorry.
We can only imagine how disheartening and frustrating this ordeal must have been for you, and it's something we take to heart. Your experience is of the utmost importance to us, and we are troubled to know that we fell short of your expectations.
When you have a spare moment, could you kindly let us know if your refund has been processed?
With warmth and earnest concern,
The Makro Social Media TeamHello Peter Agentwww.makro.co.zaA Division of MASSMART Holdings Limited
We appreciate your feedback on our Hellopeter platform. Please accept our deepest apologies for not only the troubles you've encountered but also for the time it took us to get back to you—it shouldn't have happened, and we're genuinely sorry.
We can only imagine how disheartening and frustrating this ordeal must have been for you, and it's something we take to heart. Your experience is of the utmost importance to us, and we are troubled to know that we fell short of your expectations.
When you have a spare moment, could you kindly let us know if your refund has been processed?
With warmth and earnest concern,
The Makro Social Media TeamHello Peter Agentwww.makro.co.zaA Division of MASSMART Holdings Limited
Best regards,
R
Ruben's updateReviewer Update
03 Mar 2025, 10:05Hi
Yes the refund has been processed.
Thanks
Yes the refund has been processed.
Thanks
R
Ruben's update03 Mar 2025, 10:05
Reviewer Update
Hi
Yes the refund has been processed.
Thanks
Yes the refund has been processed.
Thanks
Makro's replyOfficial
03 Mar 2025, 15:40Hi Ruben
Noted with thanks,
Regards,
The Makro Social Media TeamHello Peter Agentwww.makro.co.zaA Division of MASSMART Holdings Limited
Noted with thanks,
Regards,
The Makro Social Media TeamHello Peter Agentwww.makro.co.zaA Division of MASSMART Holdings Limited
Best regards,
Makro's reply03 Mar 2025, 15:40
Official
Hi Ruben
Noted with thanks,
Regards,
The Makro Social Media TeamHello Peter Agentwww.makro.co.zaA Division of MASSMART Holdings Limited
Noted with thanks,
Regards,
The Makro Social Media TeamHello Peter Agentwww.makro.co.zaA Division of MASSMART Holdings Limited
Best regards,