SS
Suresh S

1 reviews | Active since Mar 2009

13 Jun 2017, 10:05

Makro Does Not Honour Advertised Price

<p>Makro advertised Chivas 12YO for R280 and Extra for R350 per 750ml over TV channels last week and this evening (2017-06-12) on eNCA. However when I visited the Woodmead store the 12YO was marked for R290. I queried this with a manager and he checked and came back to say that R290 is the correct price. This is misleading the public. Shame on Makro.</p> <p>I bought 3 bottles and it only amounts to R30, but it is about the principle of the thing. Other establishments had it also advertised for R280. I could have rather gone there.</p> <p> </p>

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Replies (2)
Makro
Makro's reply14 Jun 2017, 08:33
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards
Mbali Makhanya

Makro
Makro's reply17 Jul 2017, 12:26
Official

Good day,

Thank you for your complaint and apologies for the inconvenient caused. I understand that the store has been in-contact with you and the issue is now resolved.

Regards

Mbali Makhanya