MAKRO DOES NOT HONOR THE GUARANTEE ON THRIER PRODUCTS

I bought a Ryobi 1600W lawnmower at Wonderboom Makro o the 19th Jan 2022. On the box was clearly printed 2 year guarantee. About 3 Weeks ago the lawnmower lost power and I gave the lawnmower in for repairs on the 9th Sept 2023. Assessment note no *** dated 09.09.2023 refers. I received an SMS today to say I must stand-in for the possible rejection fee at the repair agent? I went to the Makro manager dealing with such cases and she informed me the two year guarantee does not cover the electrical motor. I am not happy withy how Makro handles this issue because it sends out a message that Makro does not honor the Guarantee they sell their goods. Does it sound correct to you?

Pieter Strobos ***