MAKRO DOES NOT HONOR ITS WARRANTY OBLIGATIONS

I bought a fridge and freezer. I bought an extended warranty of 3 years. My fridge is still under warranty. and now broke. Makro decided they cannot repair the fridge. By the way there is only a loose wire in the door..They have to now replace the fridge, but only offers a voucher for what I paid 4 years ago. I now have to pay in and also pay for delivery again. Makro clearly does not understand what a warranty means. A warranty means I have to be put in the position that I would have been has it not been for the defect. BE AWARE TO BUY THE CONDITIONAL EXTENDED WARRANTY FROM MAKRO. IT IS JUST ANOTHER WAY TO SECURE FUTURE SALES. I have never received any document stated this nor is it on their website. I WILL NEVER BUY FROM MAKRO AGAIN. THEIR SERVICE IS VERY POOR. THEY DON'T REPAIR ITEMS, THEY WANT TO FORCE YOU TO BUY NEW ONES. REAL THIRD WORKD MENTALITY.