HH
Hanno H

1 reviews | Active since Sept 2020

13 Mar 2024, 14:32

Makro, does not do returns

Cant send back a poorly product, even though their policy states you can.

0
Replies (1)
Makro
Makro's reply14 Mar 2024, 11:27
Official
 Good day Hanno,

Thank you for contacting us through our Hellopeter platform. 

We apologize for the delay in responding to your message. We hope you are doing well, and we appreciate you bringing your concerns to our attention.
 
We have received your complaint and want to assure you that we will address it accordingly. At Makro, we strive to provide exceptional customer service and do not tolerate any behavior that falls short of this standard. Your feedback is valuable to us, as it helps us identify areas where we can improve. 
 
Once again, we apologize for the inconvenience caused throughout your journey with us.
 
We hope you find the above in order.

Thank you an have a lovely day!

Kind regards,
Makro Hello Peter Team 

Best regards,