Makro does not Care / Does not Respond / Ignores the Consumer Protection Act

Makro does not care. In Reference to your Helpdesk Ticket: ***

I have not received any response or feedback regarding our Warranty Repair for our Sinotec TV.

It has been 4 months and our Sinotec TV is still not repaired - with no feedback or update on the repair status.

I would like to remind you of our rights as stated by Section 56 of the Consumer Protection Act - the 'Imp**** Warranty of Quality', which essentially provides that the supplier must, irrespective of the supplier’s policy, repair, replace or refund the full price paid for the returned goods

If you do not take any action, I will refer the matter to the National Consumer Tribunal, as well as file a complaint with the National Consumer Commission.