CS
Charlene S
1 reviews | Active since Feb 2018
20 Sept 2023, 09:47
Makro does not care about customer service
I placed an order on the 31st of August for delivery. Today is September 20th and i still do not have all my items. After numerous calls, emails, complaints, being told the matter has been escalated, it is still not resolved. Absolutely horrible after sales service
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Replies (2)CS
Charlene S's updateReviewer Update
20 Sept 2023, 19:27Once again, did not receive call back with resolution as promised. Only to get a notification minutes ago that an item has been "delivered to customer" yet i have not received a delivery and the order is now "complete" according to Makro. Wow
CS
Charlene S's update20 Sept 2023, 19:27
Reviewer Update
Once again, did not receive call back with resolution as promised. Only to get a notification minutes ago that an item has been "delivered to customer" yet i have not received a delivery and the order is now "complete" according to Makro. Wow
CS
Charlene S's updateReviewer Update
21 Sept 2023, 10:48I am still awaiting feedback.
CS
Charlene S's update21 Sept 2023, 10:48
Reviewer Update
I am still awaiting feedback.