DE
DE E
1 reviews | Active since Apr 2016
20 Mar 2019, 15:49
Makro disses the aged
Makro offers a 10% discount to pensioners on Tuesdays, on all"non-food" goods except alcohol. The discount on food is a bit less. This Tuesday, I went to Makro Silver Lakes to buy a generator to try and cope a bit with the devastating impact of loadshedding. The salesperson told me that their management has instructed then that there will no longer be a discount on generators.
Shame on you, Makro. You obviously care more for your profits than for the aged!!!
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Replies (2)
Makro's replyOfficial
20 Mar 2019, 16:15Good day Dennis
Thank you for bringing this to our attention.
We're sorry to hear about the service you've received from our Silver Lakes store. This certainly isn't the experience we want you as our customer to have. We've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us and we apologize for the inconvenience caused.
Kind Regards
Hellopeter Team
Thank you for bringing this to our attention.
We're sorry to hear about the service you've received from our Silver Lakes store. This certainly isn't the experience we want you as our customer to have. We've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us and we apologize for the inconvenience caused.
Kind Regards
Hellopeter Team
Makro's reply20 Mar 2019, 16:15
Official
Good day Dennis
Thank you for bringing this to our attention.
We're sorry to hear about the service you've received from our Silver Lakes store. This certainly isn't the experience we want you as our customer to have. We've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us and we apologize for the inconvenience caused.
Kind Regards
Hellopeter Team
Thank you for bringing this to our attention.
We're sorry to hear about the service you've received from our Silver Lakes store. This certainly isn't the experience we want you as our customer to have. We've escalated this to store management for it to be looked into and for preventative measures to be put in place.
Thanks again for taking the time to contact us and we apologize for the inconvenience caused.
Kind Regards
Hellopeter Team
DE
DE E's updateReviewer Update
20 Mar 2019, 16:46Thanks, but that does not help me at all.
DE
DE E's update20 Mar 2019, 16:46
Reviewer Update
Thanks, but that does not help me at all.