1 reviews | Active since Mar 2017

06 Dec 2024, 16:40

Makro Dissapointment

I ordered products online and it’s been a week and nothing, my one order was sent back by the delivery back to Makro and it’s been 3 days nothing from them. It has been escalated but no feedback. It sucks to be getting such service from a big brand like Makro

0
Replies (3)
's update09 Dec 2024, 13:30
Reviewer Update
Makro has not responded and I still don’t have my order. Was told it’s being escalated for a week. Can I get help please Makro
's update10 Dec 2024, 14:24
Reviewer Update
The business sometimes does not reply even on WhatsApp, all I’m asking for is assistance. Whether it’s to get my items or cancel the order. Please
's update19 Dec 2024, 09:23
Reviewer Update
Good Day

Thank you for the message.

I still have not received my refund or my washing machine. Value express does not answer calls and has not called me to schedule delivery.

I ordered on the 1st December 2024, today is the 19th December and nothing of my money or order.

It raises the question on the type of service offered to clients for such an organisation.

It’s repulsive to say the least.