MAKRO - DISGUSTING ONLINE SERVICE - AND SHOULD BE BOYCOTTED

Item: Makro
Rating: 1
Author: rene S

I bought on line from Makro and received a damaged item, infact its a manufacturing issue, i spent 45 min trying to log a refund and return, and when also phoning the HEAD OFFICE i was treated like ****.

PLEASE BOYCOTT Makro, who do they think they are, I will shout it every place and tell every one and load my experience ever place I go, Makro stole my money and they dont even care,

Helpful (0)

Replies (1)

Makro's replyOfficial

03 Feb 2020, 10:50

Good day Rene

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.

Once again we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply03 Feb 2020, 10:50

Official