Makro disappointing online shopping experience

Do you want to buy something from Makro's online store, only to not have received it 2 weeks later and not getting any updates from Makro whatsoever? Then as an added bonus, when you call their support center, you'll get to listen to their hold music when you inevitably get put on hold for an eternity in the hope that you'll just eventually hang up. If this sounds like something you'd like to experience, then navigate to Makro's site and buy something.

Very disappointing experience. I've called 5 times of which my call was dropped twice, promised that they'd get back to me once (never happened), placed on hold for an eternity once, and eventually assured that my order would be refunded when I finally just had enough. There was ZERO response on any of my emails.