KK
Kate K

1 reviews | Active since Nov 2021

05 Nov 2021, 06:35

Makro - disappointing after sale service

I bought an air fryer from Makro online and the warrantee is with Tevo. I have been struggling since August to have this item repaired. It has been collected twice - I have now been waiting over a month for it to be returned a second time. This item should’ve been replaced not repaired. Worst service ever from TEVO and Makro. Very disappointed- will not shop at Makro again.

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Replies (3)
KK
Kate K's update26 Nov 2021, 19:19
Reviewer Update
The item was returned to me broken again! I requested a return and refund. 1 week later an numerous replies and the refund is still pending. This is terrible service.
KK
Kate K's update26 Nov 2021, 19:20
Reviewer Update
I would appreciate it if someone could assist me
KK
Kate K's update01 Dec 2021, 05:57
Reviewer Update
And I am still waiting- clearly customer care is not a priority, I will honestly never shop at Makro again. So disappointed.