Makro dent
I bought a pressure cooker on line at makro, when opening the box after it was delivered I realize it had a dent on it . I wrote to their on line reviews but they didn't even respond. Im not happy with their service I never thought one day I will have a problem buying on line but now I'm having my second thought.
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Makro's replyOfficial
01 Jul 2025, 13:16Hi Kwena,
We regret to learn of the dissatisfaction you've encountered with your recent order, online. We want to emphasize that we consider our customers' impressions and feedback with the utmost seriousness, and our commitment is steadfast toward ensuring an exceptional shopping experience for all our patrons.
Please follow these simple steps to process your online return with ease:
As a gentle reminder, please double-check the quantity you wish to return and enter the correct number to ensure everything goes smoothly.
Proceed to initiate a return for the item.
Feel free to reach out if you have any questions or need further assistance.
We're here to help!
Kind Regards,
Makro Social Media Team
We regret to learn of the dissatisfaction you've encountered with your recent order, online. We want to emphasize that we consider our customers' impressions and feedback with the utmost seriousness, and our commitment is steadfast toward ensuring an exceptional shopping experience for all our patrons.
Please follow these simple steps to process your online return with ease:
- Begin by logging into your account.
- Navigate to the orders section and select the relevant order.
- Click on the item that you want to log the return for.
- Click on the tab that says Return.
- A pop up will appear please to select the number of items you want to return.
As a gentle reminder, please double-check the quantity you wish to return and enter the correct number to ensure everything goes smoothly.
Proceed to initiate a return for the item.
Feel free to reach out if you have any questions or need further assistance.
We're here to help!
Kind Regards,
Makro Social Media Team
Best regards,
Makro's reply01 Jul 2025, 13:16
Official
Hi Kwena,
We regret to learn of the dissatisfaction you've encountered with your recent order, online. We want to emphasize that we consider our customers' impressions and feedback with the utmost seriousness, and our commitment is steadfast toward ensuring an exceptional shopping experience for all our patrons.
Please follow these simple steps to process your online return with ease:
As a gentle reminder, please double-check the quantity you wish to return and enter the correct number to ensure everything goes smoothly.
Proceed to initiate a return for the item.
Feel free to reach out if you have any questions or need further assistance.
We're here to help!
Kind Regards,
Makro Social Media Team
We regret to learn of the dissatisfaction you've encountered with your recent order, online. We want to emphasize that we consider our customers' impressions and feedback with the utmost seriousness, and our commitment is steadfast toward ensuring an exceptional shopping experience for all our patrons.
Please follow these simple steps to process your online return with ease:
- Begin by logging into your account.
- Navigate to the orders section and select the relevant order.
- Click on the item that you want to log the return for.
- Click on the tab that says Return.
- A pop up will appear please to select the number of items you want to return.
As a gentle reminder, please double-check the quantity you wish to return and enter the correct number to ensure everything goes smoothly.
Proceed to initiate a return for the item.
Feel free to reach out if you have any questions or need further assistance.
We're here to help!
Kind Regards,
Makro Social Media Team
Best regards,