KB
Kam B
1 reviews | Active since Jun 2019
04 Feb 2021, 10:11
Makro / Dell Pathetic service
Hi, I bought a Dell i7 from Makro 5 March 2020 R9999.00, The Bluetooth disconnected 5 times, for 3-4 days each time. NO SUPPORT, Makro is playing and dont want to honor the warranty, or fix the problem. They refer me to Dell support via email, NO RESPONSES from Dell.
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Makro's replyOfficial
04 Feb 2021, 10:33Good day Kam,
Thank you for your review on our Hellopeter platform, we do apologize for the delayed response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will be addressing the matter alongside our relevant store management and thereafter, communicate with you with an update on this matter within 24 - 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delayed response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will be addressing the matter alongside our relevant store management and thereafter, communicate with you with an update on this matter within 24 - 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply04 Feb 2021, 10:33
Official
Good day Kam,
Thank you for your review on our Hellopeter platform, we do apologize for the delayed response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will be addressing the matter alongside our relevant store management and thereafter, communicate with you with an update on this matter within 24 - 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delayed response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will be addressing the matter alongside our relevant store management and thereafter, communicate with you with an update on this matter within 24 - 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team