1 reviews | Active since Jul 2018
Makro Delivery worst
i ordered some items from Makro online on the 6th of February 2023 on 8th was delivered most of items ,upon checking items at home was 1 product short Ferrero Kinder Bueno 43g ,balance items was 6x wonderade Berry 500ml and 1x500ml wonderade strawberry to be delivered on a different delivery by Wfoods the next day they only sent me 1x500ml Strawberry and 1x500ml Berry i have sent countless emails and was contacted told i will recieve delivery of misplaced items last wednesday but never have today the "20th" February i call in a lady says she does not know what is going on she will check and call back,Makro delivery/online service you need to send your guys for training or dont offer a service you can not do. Please assist or correct Order number: MAK*** (Makro) Parcel: MML374718 (Courier Guy) ZC86GB Thank you
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided soon.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided soon.
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,