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LvdM
Leon van der Merwe

1 reviews | Active since Sept 2020

04 Dec 2020, 11:18

Makro delivery service sucks

I bought an item from their website. I logged a return a week ago. No response. I called their call centre and they cut me off! So frustrated with their terrible service.

0
Replies (2)
Makro
Makro's reply04 Dec 2020, 15:52
Official
Good day Leon,
 
 Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
 
 We take all our customer requests seriously and assure you that this matter will be our priority.
 
 Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs. 
 
 Once again, we do apologize for the inconvenience caused throughout your journey with us. 
 
 Hope you find the above in order. 
 
 Have a wonderful day. 
 
 Kind regards
 Makro Hellopeter Team 
LvdM
Leon van der Merwe's update09 Dec 2020, 09:23
Reviewer Update
When are you coming to pick up my return?!