Makro Delivery Service SHOCKING

Makro, your delivery service is shocking to say the least. Last Wednesday we placed an online order - the invoice clearly stated 2-5 days for delivery. I phoned the online department to confirm delivery and they told me the delivery date is on the 6th day, meaning 4 December 2019. So today, after a 50mins call to Makro Cape Gate I was firstly told that black5day orders takes 5-10 working days and secondly that they have no idea when the order will be delivered as they are waiting for stock. NO ONE informed us about this. NO ONE even contacted us to let us know about this. I was told it can be a day, or a week or a month. This is absolutely shocking service. Makro, you have ALOT to learn about online shopping. And then you guys cannot understand why clients get worked up. You can learn alot from other well known online stores. So to this minute I still don't have any answers as to when we are getting our order. HOW SHOCKING IS THAT!