RN
Rickey N
1 reviews | Active since Jan 2025
23 May 2025, 18:04
Makro delivers the same incorrect item 3 times in a row after repeatedly informing them.
Still waiting for a response from Makro after they promised to respond privately. Not sure what to do anymore because their return platform does not allow us to request that the correct item be delivered.Im wondering if this possibly a ploy so that the unsuspecting buyers can receive a cheaper product whilst paying for the more expensive product. Not sure of how many people has been dooped with this and is totally unaware that this has occured. Please check you ordered goods before accepting it as the correct item.
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Replies (8)RN
Rickey N's updateReviewer Update
01 Jun 2025, 14:38image.png 10.38 KB
RN
Rickey N's update01 Jun 2025, 14:38
Reviewer Update
image.png 10.38 KB
RN
Rickey N's updateReviewer Update
28 Jun 2025, 16:29Hello, to date this issus is still not resoved. Not sure what to do now image.png 1.73 KB was ordered in around 10 May 25. Such poor service
RN
Rickey N's update28 Jun 2025, 16:29
Reviewer Update
Hello, to date this issus is still not resoved. Not sure what to do now image.png 1.73 KB was ordered in around 10 May 25. Such poor service
RN
Rickey N's updateReviewer Update
30 Jun 2025, 11:44Makro is so confused, it is crazy to comprehend. You have sent me this incorrect item 3 times ? The last purchase was made on 12th May 2025. How does a 7th May refund help me?
RN
Rickey N's update30 Jun 2025, 11:44
Reviewer Update
Makro is so confused, it is crazy to comprehend. You have sent me this incorrect item 3 times ? The last purchase was made on 12th May 2025. How does a 7th May refund help me?
RN
Rickey N's updateReviewer Update
30 Jun 2025, 18:43for crying out load, are you expecting me to go thruough this same torture again. Why cant you deliver the correct item and take away the incorrect one ?????
In this way i dont need to go through a wrong delivery again. Its already happened 3 times. i dont know how many more times i am expected to go this again. it takes you more than a month to re-imburse me and then the cycle begins again. can we please close this saga. i am still waiting for the money for the 1st item that i returned.
In this way i dont need to go through a wrong delivery again. Its already happened 3 times. i dont know how many more times i am expected to go this again. it takes you more than a month to re-imburse me and then the cycle begins again. can we please close this saga. i am still waiting for the money for the 1st item that i returned.
RN
Rickey N's update30 Jun 2025, 18:43
Reviewer Update
for crying out load, are you expecting me to go thruough this same torture again. Why cant you deliver the correct item and take away the incorrect one ?????
In this way i dont need to go through a wrong delivery again. Its already happened 3 times. i dont know how many more times i am expected to go this again. it takes you more than a month to re-imburse me and then the cycle begins again. can we please close this saga. i am still waiting for the money for the 1st item that i returned.
In this way i dont need to go through a wrong delivery again. Its already happened 3 times. i dont know how many more times i am expected to go this again. it takes you more than a month to re-imburse me and then the cycle begins again. can we please close this saga. i am still waiting for the money for the 1st item that i returned.
RN
Rickey N's updateReviewer Update
01 Jul 2025, 11:12all i get from makro customer care is that i must file a return despite me repeatedly advising them that i wont be doing this again. I am not filing another return again. this is a complete waste of time. Your return system does not work. Please sort it out. There should be an option for you to redeliver the correct product if you have sent the incorrect one.
RN
Rickey N's update01 Jul 2025, 11:12
Reviewer Update
all i get from makro customer care is that i must file a return despite me repeatedly advising them that i wont be doing this again. I am not filing another return again. this is a complete waste of time. Your return system does not work. Please sort it out. There should be an option for you to redeliver the correct product if you have sent the incorrect one.
RN
Rickey N's updateReviewer Update
03 Jul 2025, 21:07Makro delivers the same incorrect item 3 times in a row after repeatedly informing them.
We still await Makro to sort out their mess despite writing to them for over 2 months. This is absolutely rediciloous. How does is a big corporate company like Makro allowed to aperate like this. This is a shame.They just dont seem to care. Really frustrated with their service.
RN
Rickey N's update03 Jul 2025, 21:07
Reviewer Update
Makro delivers the same incorrect item 3 times in a row after repeatedly informing them.
We still await Makro to sort out their mess despite writing to them for over 2 months. This is absolutely rediciloous. How does is a big corporate company like Makro allowed to aperate like this. This is a shame.They just dont seem to care. Really frustrated with their service.
RN
Rickey N's updateReviewer Update
04 Jul 2025, 13:59I am sorry but Makro needs to find a solution that works. Clearly the system that you have does not work. i have tried it for 3 times with the exact same result. Why are you asking me to do the same again. so in short, i am not logging a return. Makro must make a concerted effort to solve the issue. Also it takes a couple of months for makro to reimburse us. I am still waiting for the first re-imburment from the first juicer purchased. Dont know what that will be sorted out.
RN
Rickey N's update04 Jul 2025, 13:59
Reviewer Update
I am sorry but Makro needs to find a solution that works. Clearly the system that you have does not work. i have tried it for 3 times with the exact same result. Why are you asking me to do the same again. so in short, i am not logging a return. Makro must make a concerted effort to solve the issue. Also it takes a couple of months for makro to reimburse us. I am still waiting for the first re-imburment from the first juicer purchased. Dont know what that will be sorted out.
RN
Rickey N's updateReviewer Update
08 Jul 2025, 21:12All you do is esculate but nothing gets done. This is redicilious. When will you give me a definative plan to sort this out ? Why is it so difficult for you to deliver the correct product and take the wrong item away ?
All your team wants to be is for me to return the product and i must wait endlessly for a credit so that i can repurchase. This item was purchase on 12 May 2025. How much longer do you expect me to wait for you to resolve this issue ?
All your team wants to be is for me to return the product and i must wait endlessly for a credit so that i can repurchase. This item was purchase on 12 May 2025. How much longer do you expect me to wait for you to resolve this issue ?
RN
Rickey N's update08 Jul 2025, 21:12
Reviewer Update
All you do is esculate but nothing gets done. This is redicilious. When will you give me a definative plan to sort this out ? Why is it so difficult for you to deliver the correct product and take the wrong item away ?
All your team wants to be is for me to return the product and i must wait endlessly for a credit so that i can repurchase. This item was purchase on 12 May 2025. How much longer do you expect me to wait for you to resolve this issue ?
All your team wants to be is for me to return the product and i must wait endlessly for a credit so that i can repurchase. This item was purchase on 12 May 2025. How much longer do you expect me to wait for you to resolve this issue ?