Makro deliveries a disaster!!?

Beware: Makro deliveries are a disater. I now had several bad experiences at different occasions, ranging from not honouring their promise of timely delivery (I waited for nearly a week and had to contact them to initiate the delivery) being treated rudely when contacting the courier company informing them that I will not be at home during lunch time (with the idea that it would help them planning not to turn up at a closed door), etc. Please be warned!