VM
Vuyiswa M

1 reviews | Active since Dec 2010

02 Feb 2025, 18:44

Makro delivered a wrong Stove and i am struggling to get them to collect the wrong stove

I purchased a fully gas stove from Makro, but they delivered a stove with electric plugs instead. When I called them, they assured me that the correct stove would be collected on February 2nd. Today is the 2nd, and after following up, I was told that their service provider has not responded. Had I not called, I wouldn't have even known about this delay. Meanwhile, I had already disconnected my old stove and rearranged my kitchen to accommodate a fully gas stove, leaving me unable to use any stove while I wait. Now, they are shifting the blame to the supplier—but I bought the stove from Makro, not the supplier. This is incredibly frustrating. Buying online is such a hassle!

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Replies (3)
VM
Vuyiswa M's update12 Feb 2025, 17:32
Reviewer Update
Good Day

my order number is #MAK*** even today im waiting
VM
Vuyiswa M's update16 Feb 2025, 20:15
Reviewer Update
Noted, i rep****
VM
Vuyiswa M's update05 Mar 2025, 19:45
Reviewer Update
Good Day Admin

I have received the Refund. You really need to fix your online shopping Process .