Makro - damaged goods

I've been ordering online from Makro for quite some time now as the closest Makro is about 4 hours away. Each time my parcels arrive, they're packaged in these oversized boxes. No paper, no wrapping or safety packaging of any sorts inside the box. Pasta packs - popped, squished and ripped open. Canned food - all dented. Spice boxes- all crushed. Cereal boxes - crushed , content popped open and crushed. Only a few examples of what had happened. **** packaging and boxing skills, doesn't answer their calls or reverts you to someone else, keeping you on the line, emails are also reverted back to you. I wish I could add all the photos. Rather order from Game. They are exceptionally fast, neatly pack goods in boxes of size and add safety packaging for essentials, foods and fragile bits.