AR
Abbas R

1 reviews | Active since Sept 2021

15 May 2025, 18:28

makro

SUCH DESPICABLE ********* SERVICE, BEEN TRYING FOR 2 MONTHS TO GET MY REFUND WITH OVER R600 WORTH OF CALLS, YET NOTHING, ALWAYS THEY WILL ESCALATE IT, BUT NITHIBG IS DONE, I AM EXTREMELY EXHAUSTED FIGHTING WITH *********** PEOPLE. SHOCKING THING IS THAT NO MANAGEMENT HAS CALL ME TO RESOLVE SUCH A SIMPLE ISSUE YET IS SOUNDS TO THEM SUCH A COMPLICATED ISSUE.

ONE PUSSED OUT CUSTOMER

0
Replies (4)
AR
Abbas R's update15 May 2025, 18:30
Reviewer Update
The only person that's went out of his way trying to assist me was the branch manager of Springfield park Durban.
I thank you for your assistance
AR
Abbas R's update16 May 2025, 11:27
Reviewer Update
Another week end and no news from makro about my refund.
There is no words to describe the ********* manner in which this matter is been dealt with, no urgency at all, it shows such disrespect to the customer.
I am tired of calling and wasting my airtime and yet they say they need to escalate the issue..

Online Makro must be totally removed from online, because the is NO AFTER SALES SERVICE.


AR
Abbas R's update16 May 2025, 11:31
Reviewer Update
Think I must contact ombudsman, because nothing is happening, thinks that's another path to take
AR
Abbas R's update16 May 2025, 14:34
Reviewer Update
ORDE JO MAK***, what I can't understand is why can't someone call me to sort this out