MAKRO CUSTOMER SERVICES GOES BACKWARDS SINCE WALMART TAKEOVER

I stopped by Makro Carnival to return the recalled Koo products. I was asked for my card and then 3 of my 10 products were accepted as returns per my account history. The balance was returned to me. I questioned the Noah and he spelled out the policy. You can never get through to the branch so I called the customer centre and the supervisor expressed the same opinion. I went to Pic n Pay with ALL the cans including the Makro purchased units and Pic n Pay gave me a CASH REFUND of R180.00 I walked into the store after that and spent R900 in the store. By Makro.

I clearly heard Tiger Brands say take them to any Koo stockist.